A Non-Profit UX/UI Case Study.
VACF (Vietnamese-American Cancer Foundation) was designed to connect the Vietnamese community of Orange County with resources related to cancer education, research, advocacy, and services. VACF help Vietnamese cancer patients and their families with psycho-social support, while addressing their unique culture and beliefs.
We have observed that the navigation and design of vacf.org isn’t meeting the standards of accessibility for elderly native Vietnamese speakers and the surrounding Vietnamese community. Ultimately, the site is visually overwhelming, and fails to properly inform viewers of cancer information, events, and screenings of VACF. This problem statement led us to frame the question:
It was important tokeep the booking system as simple as possible. We kept in mind that most of ourusers may be elderly so we designed this effortless interface.
We incorporated thedonation button with the appointment confirmation screen. A patient undergoingfree cancer screenings is more likely to donate.
The donation screenallows the user to donate with ease using Apple Pay or by credit card. We foundthat people are more inclined to donate if we allowed them to dedicate theirdonation in honor or memory of someone. This is especially since a lot of theusers and their family members entering the site are affected by cancer.
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